Meet our Team

Meet the BMW Etobicoke Team
Francesco  Policaro
Francesco Policaro
Retailer Principal

Fortune Policaro
Fortune Policaro
General Manager

Hello, my name is Fortune Policaro, General Manager of BMW Etobicoke. I have been working in the automotive business for over 20 years. From detailing vehicles, becoming a service advisor, service manager and eventually moving my way into the sales & finance departments, my passion for the business began at a very young age. Each department is unique and rewarding. When I am not at the dealership, I enjoy spending my time with my family and friends.Hello, my name is Fortune Policaro, General Manager of BMW Etobicoke. I have been working in the automotive business for over 20 years. From detailing vehicles, becoming a service advisor, service manager and eventually moving my way into the sales & finance departments, my passion for the business began at a very young age. Each department is uniq...Read More Read Less

Anthony Turino
Anthony Turino
New Car Sales Manager

My name is Anthony Turino, and I’m the Sales Manager at BMW Etobicoke. With over a decade of experience in the automotive industry, I embarked on my journey in 2008. I graduated from the Automotive Business School of Canada with a focus on business and marketing. My career has seen me navigate both the sales and service sides of the dealership, allowing me to craft a comprehensive process aimed at surpassing our guests' BMW ownership expectations. At BMW, we thrive on the dedication of genuine and passionate employees who embrace our driver-centric culture. A true car enthusiast at heart, I find joy in anything with an engine, and I'm currently pursuing my private pilot license. When I'm not immersed in the world of automobiles, you'll find me enjoying life with family and friends, exploring new destinations, and indulging in Sunday morning drives.My name is Anthony Turino, and I’m the Sales Manager at BMW Etobicoke. With over a decade of experience in the automotive industry, I embarked on my journey in 2008. I graduated from the Automotive Business School of Canada with a focus on business and marketing. My career has seen me navigate both the sales and service sides of the dealership, a...Read More Read Less

Johan  Vanzanten
Johan Vanzanten
Pre-Owned Sales Manager

My name is Johan Vanzanten and I am the Pre-Owned Sales Manager at BMW Etobicoke. I was born with a love for cars, or really anything with an engine! I completed a mechanic apprenticeship in high school and could always be found riding and maintaining ATVs and dirt bikes on the family farm. It was only natural that I’d stumble my way into an automotive career while attending school! Ever since I started as a lot attendant, I’ve enjoyed learning about the daily operations of the dealership—and I continue to learn more in my role today. I love finding beautiful and unique vehicles for our guests, whether it’s for a personal collection or the daily drive.My name is Johan Vanzanten and I am the Pre-Owned Sales Manager at BMW Etobicoke. I was born with a love for cars, or really anything with an engine! I completed a mechanic apprenticeship in high school and could always be found riding and maintaining ATVs and dirt bikes on the family farm. It was only natural that I’d stumble my way into an auto...Read More Read Less

Luca  Giannace
Luca Giannace
Asst. Sales Manager

Hi, my name is Luca Giannace, and I am an Assistant Sales Manager at BMW Etobicoke. I have had a passion for cars since a very young age and this passion has only grown as the years have gone by. I am a graduate of Ryerson University where I studied Entrepreneurship and Marketing. I am outgoing and enjoy interacting with people on a daily basis which in part is why I love being involved in the sales side of the automotive business. When I am not at the dealership you will likely find me enjoying a round of golf with friends or cheering on my beloved Toronto Maple Leafs!Hi, my name is Luca Giannace, and I am an Assistant Sales Manager at BMW Etobicoke. I have had a passion for cars since a very young age and this passion has only grown as the years have gone by. I am a graduate of Ryerson University where I studied Entrepreneurship and Marketing. I am outgoing and enjoy interacting with people on a daily basis whi...Read More Read Less

Nemanja Knezevic
Nemanja Knezevic
Financial Services Administrator

My name is Nem and I’m a Finance & Insurance Administrator here at BMW Etobicoke and i’m a proud graduate of Conestoga College. Originally born in Serbia, I made the move to Canada in 2012 and am fluent in both English & Serbian. My passion for the automotive industry began at a young age, as I would eagerly watch cars that caught my eye drive by and daydream about owning them one day. Outside of work you can often find me at the gym working out. My name is Nem and I’m a Finance & Insurance Administrator here at BMW Etobicoke and i’m a proud graduate of Conestoga College. Originally born in Serbia, I made the move to Canada in 2012 and am fluent in both English & Serbian. My passion for the automotive industry began at a young age, as I would eagerly watch cars that caught my eye drive...Read More Read Less

Daniela Becevello
Daniela Becevello
Financial Services Administrator

Hi, I’m Daniela Becevello, and I’m a Financial Administrator at BMW Etobicoke. I’ve been in the automotive industry for 2 years, and what I love most about my role is the amazing team I get to work with. Outside of work, I enjoy travelling and spending quality time with my family and friends. These moments keep me inspired and motivated, both personally and professionally.Hi, I’m Daniela Becevello, and I’m a Financial Administrator at BMW Etobicoke. I’ve been in the automotive industry for 2 years, and what I love most about my role is the amazing team I get to work with. Outside of work, I enjoy travelling and spending quality time with my family and friends. These moments keep me inspired and motivated, both...Read More Read Less

Ashley Fletcher
Ashley Fletcher
Brand Ambassador

My name is Ashley and I’m a Brand Ambassador at BMW Etobicoke. I’m from Manchester in the U.K. but spent several years in the United Arab Emirates and traveling the world in my past role at Emirates Airlines. I have several years of experience in the Automotive industry and grew up around dealerships back in the U.K. I enjoy helping people find their next vehicle and creating a long-term relationship with my clients.My name is Ashley and I’m a Brand Ambassador at BMW Etobicoke. I’m from Manchester in the U.K. but spent several years in the United Arab Emirates and traveling the world in my past role at Emirates Airlines. I have several years of experience in the Automotive industry and grew up around dealerships back in the U.K. I enjoy helping people find...Read More Read Less

Jordan Hammett
Jordan Hammett
Brand Ambassador

My name is Jordan and I'm a Brand Ambassador at BMW Etobicoke. I've been proudly working in the automotive industry since 2019. My favorite part of the job is connecting with customers and helping them find their ideal vehicle while making it a memorable experience. Outside of work I enjoy staying active at the gym and I'm a huge fan of hockey and Mixed Martial Arts. Family and friends are my anchor and I believe in creating memorable experiences, both in and out of the showroom.My name is Jordan and I'm a Brand Ambassador at BMW Etobicoke. I've been proudly working in the automotive industry since 2019. My favorite part of the job is connecting with customers and helping them find their ideal vehicle while making it a memorable experience. Outside of work I enjoy staying active at the gym and I'm a huge fan of hockey and ...Read More Read Less

Benjamin Chen
Benjamin Chen
Brand Ambassador

My name is Benjamin and I’m a Brand Ambassador at BMW Etobicoke. I was born and lived in Taipei before moving to Canada. I speak fluently in English and Mandarin. My favorite part of this job is to see the excitement of my customers when they pick up their vehicle for the first time. I enjoy spending my spare time with family and friends.

Ryan Yau
Ryan Yau
Brand Ambassador

My name is Ryan Yau and I’m a Brand Ambassador at BMW Etobicoke. I’ve been in the auto industry for about 5 years with experience in Service, Finance and Sales. My favourite part of my job is meeting new people and helping them purchase their dream car. I enjoy spending my free time with family and friends.

Aryan Nagpal
Aryan Nagpal
Brand Ambassador

Hello, I am Aryan, your dedicated Brand Ambassador. I've loved cars from a young age, from their mechanics to design and overall performance. This passion has been a driving force in my life. I started in the auto industry as a lot attendant working my way into a full-time sales position while completing my BBA. My motive is to positively impact the auto industry, ensuring that every vehicle is reliable and suited to the needs of each unique guest. It is an absolute honour for me to represent BMW Etobicoke. Join me on a journey where passion meets expertise, making your experience with BMW truly exceptional.Hello, I am Aryan, your dedicated Brand Ambassador. I've loved cars from a young age, from their mechanics to design and overall performance. This passion has been a driving force in my life. I started in the auto industry as a lot attendant working my way into a full-time sales position while completing my BBA. My motive is to positively impact th...Read More Read Less

Taysser Akkad
Taysser Akkad
Brand Ambassador

My name is Taysser Akkad, and I’m a Sales Consultant at BMW Etobicoke. I’m proud to have been part of the sales team since May 2024 and have over 8 years of experience in the automotive industry. I was raised in Nigeria and moved to Canada when I was 17. I am fluent in English and Arabic and have dedicated my career to the automotive industry. My favourite part of my job is helping clients find their dream car. The best part of working at BMW Etobicoke is the joy of seeing satisfied customers drive away in their new vehicles. My passion for the car industry started in childhood, fueled by a fascination with the latest car models and technologies. When I’m not working, I love spending quality time with my wife and daughter, staying active at the gym, and enjoying the company of friends.My name is Taysser Akkad, and I’m a Sales Consultant at BMW Etobicoke. I’m proud to have been part of the sales team since May 2024 and have over 8 years of experience in the automotive industry. I was raised in Nigeria and moved to Canada when I was 17. I am fluent in English and Arabic and have dedicated my career to the automotive industry. ...Read More Read Less

Katelyn Tyrrell
Katelyn Tyrrell
Brand Ambassador

Hi, I’m Katelyn Tyrrell, a Brand Ambassador at BMW Etobicoke. I’ve been immersed in the automotive industry for over a decade, starting my journey as a part-time receptionist. I seized every opportunity to grow and learn, eventually leading to Sales, where I discovered my true passion. What I love most about being in sales is meeting new people and ensuring they have a memorable experience. Being part of the Policaro group has allowed me to put the client first in every interaction. Outside of work, I’m a mom to three energetic boys, aged 1 to 14. When I’m not at work, I’m busy helping with homework, attending sports events, and making sure my kids are happy and safe. Balancing my career with family life is a challenge, but it’s one that I embrace wholeheartedly. Hi, I’m Katelyn Tyrrell, a Brand Ambassador at BMW Etobicoke. I’ve been immersed in the automotive industry for over a decade, starting my journey as a part-time receptionist. I seized every opportunity to grow and learn, eventually leading to Sales, where I discovered my true passion. What I love most about being in sales is meeting new people...Read More Read Less

Jhenelle  Christopher
Jhenelle Christopher
Remarketing Specialist

Hello, My name is Jhenelle Christopher. I am the Remarketing Specialist at BMW Etobicoke. I was teaching for a few years, before I made the change coming into the Automotive industry. I love challenges, adventure, meeting people, and learning new things. On my spare time I enjoy hiking, spending time with loved ones, and a good true crime documentary.Hello, My name is Jhenelle Christopher. I am the Remarketing Specialist at BMW Etobicoke. I was teaching for a few years, before I made the change coming into the Automotive industry. I love challenges, adventure, meeting people, and learning new things. On my spare time I enjoy hiking, spending time with loved ones, and a good true crime documenta...Read More Read Less

Elizabeth Sen
Elizabeth Sen
Inventory Acquisition Specialist

My name is Elizabeth Sen, I’m an Inventory Acquisition Specialist at BMW Etobicoke. I recently transitioned from the hospitality industry to automotive. I am passionate about customer service excellence and helping customers find their dream cars. Outside of work, I like to spend time with my three dogs.

Ali Jafari
Ali Jafari
Sales Assistant

My name is Ali Jafari, I’m a sales assistant at BMW Etobicoke with a background in Computer Science from George Brown College. I was born and raised in Iran and moved to Canada in 2017. I speak English and Persian fluently and my favorite part of this job is interacting with customers and fulfilling their wishes to the best of my ability. Outside of work I stay active at the gym and enjoy soccer.My name is Ali Jafari, I’m a sales assistant at BMW Etobicoke with a background in Computer Science from George Brown College. I was born and raised in Iran and moved to Canada in 2017. I speak English and Persian fluently and my favorite part of this job is interacting with customers and fulfilling their wishes to the best of my ability. Outside...Read More Read Less

Kim Thanh Vu
Kim Thanh Vu
Concierge

Hi, I’m Kim Vu, a Concierge at BMW Etobicoke. My favourite aspect of this role is connecting with diverse individuals, from car enthusiasts to families in the community. I hold a degree in Marketing Management and Professional Communication from Ryerson University. When I’m not a Concierge, you’ll find me running marathons or hopping on a plane to explore new destinations.Hi, I’m Kim Vu, a Concierge at BMW Etobicoke. My favourite aspect of this role is connecting with diverse individuals, from car enthusiasts to families in the community. I hold a degree in Marketing Management and Professional Communication from Ryerson University. When I’m not a Concierge, you’ll find me running marathons or hopping on a pla...Read More Read Less

Alona Honcharenko
Alona Honcharenko
Concierge

My name is Alona Honcharenko, I’m a concierge at BMW Etobicoke and I’m thrilled to start my career with the Policaro Group. I grew up in Ukraine and have a background in film and television. I studied Chinese language and music in China, which broadened my perspective and communication skills. My love for cars and people stemmed from my father’s influence as a mechanic. I’m enjoying the support of my colleagues and the friendly clients I get to interact with every day. My name is Alona Honcharenko, I’m a concierge at BMW Etobicoke and I’m thrilled to start my career with the Policaro Group. I grew up in Ukraine and have a background in film and television. I studied Chinese language and music in China, which broadened my perspective and communication skills. My love for cars and people stemmed from my fatherâ...Read More Read Less

Bryan  Moreira
Bryan Moreira
Service Manager

My name is Bryan Moreira, and I am the Service Manager at BMW Etobicoke. I am proud to be part of such an amazing team that is dedicated to improving the client experience. I have worked in the automotive industry since 2008. When I am not at the dealership you can find me enjoying the outdoors with my family.

Bashar  Wohayeb
Bashar Wohayeb
Service Advisor

I’m Bashar Wohayeb, and for over 7 years, I’ve had the privilege of serving as a Service Advisor at BMW. My role revolves around providing exceptional customer service and ensuring that every vehicle we care for meets the high standards synonymous with BMW. In my daily work, I’m committed to helping our customers understand their service needs, offering clear guidance and support throughout the maintenance process. It’s not just about the cars; it’s about the people who drive them and the trust they place in us. Outside of work, my passion for soccer mirrors the teamwork and dedication I bring to BMW. Just as soccer players strive for victory, I aim for excellence in every customer interaction, driven by the same spirit that makes both the game and our cars so exhilarating. I’m Bashar Wohayeb, and for over 7 years, I’ve had the privilege of serving as a Service Advisor at BMW. My role revolves around providing exceptional customer service and ensuring that every vehicle we care for meets the high standards synonymous with BMW. In my daily work, I’m committed to helping our customers understand their service ne...Read More Read Less

Dee Lal
Dee Lal
Service Advisor

I'm Dee, a Service Advisor at BMW Etobicoke, boasting over 9 years of experience in the automotive industry. Based in Toronto, I'm dedicated to making a positive impact on customers and technicians alike. My passion for automotive excellence was cultivated during my time at BMW, where I've developed a deep appreciation for precision engineering. The Alpina B7 stands out as my favorite BMW model. Outside of work, I indulge in stand-up comedy, bringing laughter to my free time. Committed to customer satisfaction, I strive to enhance the automotive experience for all.I'm Dee, a Service Advisor at BMW Etobicoke, boasting over 9 years of experience in the automotive industry. Based in Toronto, I'm dedicated to making a positive impact on customers and technicians alike. My passion for automotive excellence was cultivated during my time at BMW, where I've developed a deep appreciation for precision engineering. Th...Read More Read Less

Austin  Coyne
Austin Coyne
Mobility Coordinator

Hi my name is Austin Coyne I’m the Mobility Coordinator for BMW Etobicoke. I joined the Policaro team in 2023 as a service assistant at Policaro BMW. Since then I have been working directly with our customers to deliver a luxurious experience at our dealerships. My favourite part of my job is working with an all star team of dedicated professionals that highlight our core values and beliefs. On my off time you can find me out on a local track, at the gym or at my favourite archery range. Drop in and say hello. Hi my name is Austin Coyne I’m the Mobility Coordinator for BMW Etobicoke. I joined the Policaro team in 2023 as a service assistant at Policaro BMW. Since then I have been working directly with our customers to deliver a luxurious experience at our dealerships. My favourite part of my job is working with an all star team of dedicated professiona...Read More Read Less

Jason  Harder
Jason Harder
Shop Foreman

My name is Jason Harder, and I am the Shop Foreman at BMW Etobicoke. I’m a proud graduate of the GM Automotive Educational Program at Mohawk College. I have worked as an Automotive Technician for over 30 years, 10 of those have been with BMW. Through extensive training and dedication, I have obtained my BMW Masters and High-Voltage Specialist Certifications. My favorite part of my job is sharing the knowledge I have collected over the years with the up-and-coming BMW technicians. When I am not at work, I enjoy spending time my free time in the outdoors with my wife and our labrador retriever.My name is Jason Harder, and I am the Shop Foreman at BMW Etobicoke. I’m a proud graduate of the GM Automotive Educational Program at Mohawk College. I have worked as an Automotive Technician for over 30 years, 10 of those have been with BMW. Through extensive training and dedication, I have obtained my BMW Masters and High-Voltage Specialist Cer...Read More Read Less

Delaney Campagner
Delaney Campagner
Internal Advisor

My name is Delaney Campagner, I’m an internal advisor at BMW Etobicoke. I feel very fortunate to work with such friendly and dedicated people. On my time off I enjoy watching football, playing guitar, and spending time outdoors with friends and my dog.

Aaron  Gogna
Aaron Gogna
Service Assistant

Hey there, My names Aaron. I’m a Service Assistant here at BMW Etobicoke. I’m happy to be able to work with such a dedicated and commuted team! In my spare time you can usually catch me outside whether it be beach volleyball in the summer or snowboarding in the winter, I love being active.

Jean Dubreuil
Jean Dubreuil
Valet

Hello, I’m Jean Dubreuil, a Valet Driver at BMW Etobicoke. Originally from Northern Ontario, I spent over 30 years working with the municipality of Toronto before joining the BMW Etobicoke team. I’m passionate about providing top-notch customer service and creating positive experiences for every guest. I truly enjoy interacting with my colleagues and guests. I take pride in making everyone’s visit to BMW Etobicoke as smooth and enjoyable as possible.Hello, I’m Jean Dubreuil, a Valet Driver at BMW Etobicoke. Originally from Northern Ontario, I spent over 30 years working with the municipality of Toronto before joining the BMW Etobicoke team. I’m passionate about providing top-notch customer service and creating positive experiences for every guest. I truly enjoy interacting with my colleagu...Read More Read Less

Marcus Poitras
Marcus Poitras
Valet

My name is Marcus Poitras, I’m a Valet driver at BMW Etobicoke. I have a rich history in education, having been a teacher for over 30 years and am passionate about motorcycles. My wife and I share a beautiful all-black East German Shepherd. I value the quality of people at BMW Etobicoke and consider that the best part of my job.

Estuardo Hernandez
Estuardo Hernandez
Parts Manager

Estuardo Hernandez My name is Estuardo Hernandez and I’m the Parts Manager here at BMW Etobicoke. I’m proud to say I have 20 plus years of Parts Department experience. I was born in Guatemala City before moving to Canada. I am fluent in English and Spanish. Outside of work I enjoy playing hockey, riding motorcycles, and hitting the gym.Estuardo Hernandez My name is Estuardo Hernandez and I’m the Parts Manager here at BMW Etobicoke. I’m proud to say I have 20 plus years of Parts Department experience. I was born in Guatemala City before moving to Canada. I am fluent in English and Spanish. Outside of work I enjoy playing hockey, riding motorcycles, and hitting the gym...Read More Read Less

Christian  Martins
Christian Martins
Parts Advisor

My name is Christian Martins, a skilled parts advisor with over five years of experience at BMW. Within this role, I've mastered the art of providing top-notch service, ensuring that every customer's needs are met with efficiency and precision. Beyond the dealership, you can find me indulging in my passions for hockey(watching my beloved Toronto Maple Leafs), playing golf, and spending quality time with my cherished family and friends. With a commitment to excellence both on and off the job, I bring a unique blend of expertise and genuine enthusiasm to every task I undertake.My name is Christian Martins, a skilled parts advisor with over five years of experience at BMW. Within this role, I've mastered the art of providing top-notch service, ensuring that every customer's needs are met with efficiency and precision. Beyond the dealership, you can find me indulging in my passions for hockey(watching my beloved Toronto Ma...Read More Read Less

Johnathan Lochan
Johnathan Lochan
Parts Advisor

My name is Johnathan Lochan. I’m a Euro Parts Specialist, and most of all a BMW enthusiast! Having over 9 years of BMW experience, I’m proud to be a part of the BMW Etobicoke Parts Department. When I’m not at BMW Etobicoke I can often be found at a motorsport event, Cars & Coffee meetups, or watching the Green Bay Packers game. I greatly look forward to meeting you!My name is Johnathan Lochan. I’m a Euro Parts Specialist, and most of all a BMW enthusiast! Having over 9 years of BMW experience, I’m proud to be a part of the BMW Etobicoke Parts Department. When I’m not at BMW Etobicoke I can often be found at a motorsport event, Cars & Coffee meetups, or watching the Green Bay Packers game. I greatly look...Read More Read Less